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Terms & Conditions

Take A Further 20% Off Sale

The 'Take A Further 20% Off Sale' offer is available until 11:59pm on 26th January 2025. This offer is available online at viktoriandwoods.com.au, V&W boutiques and David Jones stores or davidjones.com.au. The further discount will be automatically applied at checkout. The offer is not redeemable for cash and cannot be used to purchase gift cards. The offer cannot be redeemed against a prior purchase. Applicable refunds or credit notes provided will only reflect the purchase price of the item as displayed on the receipt, rather than the original ticket price. Our Final Sale policy applies to all styles that are purchased with a further discount on the already marked down price. Items purchased as Final Sale will not be eligible for refund, exchange or credit note. All markdown prices are final and we are unable to refund the difference in price if a further markdown price has been made after your order had been placed. The offer is not available in conjunction with any other offer, unless otherwise stated.

Lunar New Year Offer

Offer valid until Sunday 9 February 2025. Voucher is valid for 3 months after receipt and can only be redeemed online at viktoriaandwoods.com.au, using your unique code. Voucher is single use only and must be redeemed in one transaction, on full price items only. Cannot be redeemed in conjunction with any other offer or at V&W boutiques and David Jones.

Final Sale

Final Sale applies to items that have been marked down to clear.

All items purchased with a further discount on the already marked down price are considered final sale and will not be eligible for return, exchange or online voucher, unless deemed faulty by the company. By purchasing a final sale item you agree that the item cannot be returned. Please note final sale terms apply online and at the Viktoria & Woods Outlet only. We recommend choosing carefully to avoid disappointment and suggest contacting customercare@viktoriaandwoods.com.au for any assistance prior to purchasing. Applicable credit notes provided will only reflect the purchase price of the item as displayed on the receipt, rather than the original ticket price. To view our full Returns Policy please click here. Note that our change of mind policy does not apply to items purchased in a FINAL SALE price promotion. The offer is not available in conjunction with any other offer. For any queries regarding this offer please contact us via email or live chat. Discounts cannot be retrospectively applied to previous orders or used in conjunction with any other offer.

Gift Cards

Viktoria & Woods Gift Cards purchased online, both physical and digital, are valid for 3 years from date of issue and can be redeemed online at viktoriaandwoods.com.au or in any of our V&W boutiques if your e-Gift card has a 4 digit pin. V&W e-Gift Cards cannot be redeemed at David Jones or for cash. V&W boutiques require identification that matches the details of the Gift Card when redeeming in store. If you are redeeming a Gift Card on behalf of someone else, the team in store will contact the customer the Gift Card was issued to to receive consent before applying to a purchase.


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We acknowledge the Traditional Owners of the land on which we work and gather, at our Head Office in Naarm and our boutiques across this Nation, and pay our respects to Elders past, present and emerging. We celebrate the rich and diverse stories, cultures and traditions of all Aboriginal and Torres Strait Islander peoples who live and work on this land.

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