Terms & Conditions

Sale items are eligible for an exchange or credit note to the value of the purchase. Unless marked Final Sale then credit notes do not apply.

Full priced items purchased at a discounted price, during a flash sale or promotional event are eligible only for store credit or exchange.

Welcome Offer

Exclusively to new customers who subscribe to our newsletter. The code is single use only and limited to one per customer.

Spring Festival Promotion

‘Spend $500 and Receive A Gift Voucher of up to $100 Off Your Next Purchase’ offer is available until 22/02/26 11:59 AEST.

This offer is available online at viktoriaandwoods.com.au and in Viktoria & Woods boutiques. The offer is not available at David Jones stores or davidjones.com.au. Customers who spend $500 or more in a single transaction during the promotional period will receive a reward voucher for use on a future purchase. The reward voucher may be redeemed online or in-store and will be issued after the qualifying purchase. All items purchased as part of this promotion are final sale and are not eligible for a refund. Items may be returned for exchange or credit note only, in line with our Returns Policy. The reward voucher is not redeemable for cash, cannot be used to purchase gift cards, and cannot be used in conjunction with any other offer or promotion. The reward voucher cannot be applied to prior purchases. Minimum spend of $500 must be met after any discounts and excludes shipping. Viktoria & Woods reserves the right to amend or withdraw this offer at any time. The reward voucher is valid for 3 month, not redeemable for cash, cannot be used to purchase gift cards, and cannot be used in conjunction with any other offer or promotion.

V&W Members Only Offer

The 'V&W First Access' offer is available until 11:59pm AEST on 14/03/2026.

Available online at viktoriandwoods.com.au, in VIKTORIA & WOODS boutiques and David Jones Concessions, offer not available at davidjones.com.au.

Items marked as Final Sale will be eligible for a size exchange only, not a refund or store credit.

25% Off Selected Styles

Offer is available until 11:59pm AEST on 19/03/2026, while stocks last. Available online at viktoriaandwoods.com.au, VIKTORIA & WOODS boutiques, David Jones concessions and davidjones.com.au. Exclusions: Core collection and selected new season styles. Prices as marked. Limited time only. During peak offer periods, stock availability cannot be guaranteed. Customers will be notified if an item in their order becomes unavailable.

All items purchased with a further discount and marked as 'Final Sale' are considered final sale and will not be eligible for return, exchange or online voucher, unless deemed faulty by the company. The offer is not redeemable for cash and cannot be used to purchase gift cards. The offer cannot be redeemed against a prior purchase. Items purchased online during the promotion may be returned for exchange or credit note only.

Final Sale will be eligible for a size exchange only, not a refund or store credit.

If your desired size is not available to exchange, you will not be able to return your item.

We recommend choosing carefully to avoid disappointment and suggest contacting customercare@viktoriaandwoods.com.au for any assistance prior to purchasing.


Viktoria & Woods Gift Cards purchased online, both physical and digital, are valid for 3 years from date of issue and can be redeemed online at viktoriaandwoods.com.au or in any of our V&W boutiques if your e-Gift card has a 4 digit pin.

V&W e-Gift Cards cannot be redeemed at David Jones or for cash.

V&W boutiques require identification that matches the details of the Gift Card when redeeming in store.

If you are redeeming a Gift Card on behalf of someone else, the team in store will contact the customer the Gift Card was issued to to receive consent before applying to a purchase.