Sale items are eligible for an exchange or credit note to the value of the purchase. Unless marked Final Sale then credit notes do not apply.
Full priced items purchased at a discounted price, during a flash sale or promotional event are eligible only for store credit or exchange.
Welcome Offer
Exclusively to new customers who subscribe to our newsletter. The code is single use only and limited to one per customer.
Viktoria & Woods Survey Competition
Entries open on 13.10.25 and close at 11:59PM AEST on 20.10.25. For full T&Cs read more.
Online Evening Only Sale
The '20% Off Selected Styles' offer is available until 11:59am AEST on 22/10/2025, while stock lasts. This offer is available online at viktoriandwoods.com.au Due to the high volume of online orders during offer periods, Viktoria & Woods cannot guarantee the availability of stock during the offer period and will notify the customer of any orders unable to be fulfilled if an item becomes out of stock. Discount automatically applied at checkout. All items purchased with a further discount and marked as 'Final Sale' are considered final sale and will not be eligible for return, exchange or online voucher, unless deemed faulty by the company. The offer is not redeemable for cash and cannot be used to purchase gift cards. The offer cannot be redeemed against a prior purchase. Items purchased online during the promotion may be returned for exchange or credit note only.
Final Sale will be eligible for a size exchange only, not a refund or store credit.
If your desired size is not available to exchange, you will not be able to return your item.
We recommend choosing carefully to avoid disappointment and suggest contacting customercare@viktoriaandwoods.com.au for any assistance prior to purchasing.
Viktoria & Woods Gift Cards purchased online, both physical and digital, are valid for 3 years from date of issue and can be redeemed online at viktoriaandwoods.com.au or in any of our V&W boutiques if your e-Gift card has a 4 digit pin.
V&W e-Gift Cards cannot be redeemed at David Jones or for cash.
V&W boutiques require identification that matches the details of the Gift Card when redeeming in store.
If you are redeeming a Gift Card on behalf of someone else, the team in store will contact the customer the Gift Card was issued to to receive consent before applying to a purchase.