e-Gift Cards

Viktoria & Woods e-Gift Cards are valid for 3 years from date of issue and must be redeemed online at viktoriaandwoods.com.au. V&W eGift Cards cannot be redeemed at David Jones or Viktoria & Woods boutiques.


Chinese New Year Lucky Dip

Vouchers received as part of the 'Chinese New Year red envelope lucky dip' are part of a limited time promotion running in Viktoria & Woods boutiques only. Customers are invited to choose an envelope from the lucky dip at the point of sale when they spend $200 or more in one transaction. Vouchers are single use only. These Chinese New Year vouchers must be redeemed before 11:50pm on 29 February 2020. Vouchers can be redeemed at V&W boutiques only. Vouchers cannot be redeemed online at viktoriaandwoods.com.au even if this is stated on the original printed voucher. Vouchers cannot be redeemed at David Jones stores or davidjones.com.au. If lost, these Chinese New Year vouchers cannot be replaced. Vouchers are not redeemable for cash.


Final Sale

Final sale applies to items that have been marked down to clear.

All items purchased with a further discount on the already marked down price (e.g. take a further 20% off sale items) are considered final sale and will not be eligible for return, exchange or online voucher, unless deemed faulty by the company. By purchasing a final sale item you agree that the item cannot be returned.

We recommend choosing carefully to avoid disappointment and suggest contacting customercare@viktoriaandwoods.com.au for any assistance prior to purchasing.

Applicable credit notes provided will only reflect the purchase price of the item as displayed on the receipt, rather than the original ticket price. To view our full Returns Policy please click here. Note that our change of mind policy does not apply to items purchased in a FINAL SALE price promotion. The offer is not available in conjunction with any other offer. For any queries regarding this offer please call 03 9421 6781 or contact us via email.