Shipping

2021 HOLIDAY SHIPPING 

For Domestic and International Holiday Shipping cut-off dates, please view the link HERE.

AUSTRALIAN SHIPPING  

Please allow an extra 3-4 days for your online order to be dispatched due to significant delays in Australia Post. 

We use Australian Registered Post for all orders within Australia.

DELIVERY OPTIONS TIME COST
Standard delivery 2-5 business days*  FREE
Express delivery 1-3 business days*  $12 or Free over $300
Click & Collect Next Day  FREE


*Delivery time frames begin from the time the parcel is collected by Australia Post.

All deliveries must be signed for upon arrival. If you are not present to sign, Australia Post will leave your parcel at the closest Australia Post Office. We do not offer an "Authority To Leave" option. We recommend you indicate your daytime address for delivery purposes.


CLICK & COLLECT  

Pick up from V&W boutiques is available as follows:

VIC | Mon-Sat | 11am - 2pm

WA & QLD | 7 days | 11am - 4pm

NSW | Weds - Fri I 11am - 2pm (Not available in Bondi Junction).

Our Click & Collect service allows you the option to collect your online purchase directly from one of our V&W boutiques.

Click & Collect orders will be ready to collect the following day, orders placed before midday may be eligible for same day pick up, but please contact your nominated boutique to confirm.

You will receive an email from Viktoria & Woods when your order is ready for pick up.

 

INTERNATIONAL SHIPPING

All international orders are sent via DHL Express which requires a signature upon delivery.

 LOCATION TIME  COST
NEW ZEALAND 1-2 business days $20 or FREE over A$300
SINGAPORE
1-2 business days
$25 or FREE over A$500
REST OF WORLD
2-5 business days
$25 or FREE over A$500


*Shipping prices and order value are in AUD

Duties & Taxes

When orders shipped internationally reach their destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates.

Australia’s 10% GST is not charged on international orders. This tax will automatically be removed at checkout once your delivery address is complete.

Unfortunately, VIKTORIA & WOODS cannot be held responsible for any possible custom duties, foreign taxes or other fees which may be enforced upon arrival. These will remain the responsibility of the customer. Please contact your local customs office for further information.

Delivery dates supplied by VIKTORIA & WOODS are a best estimate only and VIKTORIA & WOODS will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay by our delivery partners.

For any further questions on shipping please email customercare@viktoriaandwoods.com.au