Shipping

Please note: Australia Post are experiencing some delays. We appreciate your patience and understanding.

AUSTRALIAN SHIPPING  

STANDARD SHIPPIPNG 

FREE for all deliveries within Australia. 

Delivered within 2–5 Business days* 

*The 2-5 Business Days for Australia Post Express delivery begins from the time the parcel is collected by Australia Post.

EXPRESS SHIPPING 

$15 flat rate within Australia.

Delivered within 1-2 Business days*

*The 1-2 Business Days for Australia Post Express delivery begins from the time the parcel is collected by Australia Post.

**Customers should allow an additional two days for delivery to Western Australia and locations outside of metropolitan areas. 

All deliveries must be signed for upon arrival. If you are not present to sign, Australia Post will leave your parcel at the closest Australia Post Office. We do not offer an "Authority To Leave" option.

Orders placed before 12pm midday Monday - Friday will be processed on the same day. Orders placed after midday or on weekends will be processed within 24 hours of the next business day (where stock is available). 

VIKTORIA & WOODS advise that you indicate your daytime address for delivery purposes.

We use Australian Registered Post for all orders. Upon shipment, you will receive a shipping confirmation email with your tracking number.

To track your purchase with Australia Post, click here and enter your tracking number.

Delivery dates supplied by VIKTORIA & WOODS are a best estimate only and VIKTORIA & WOODS will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay by our delivery partners.

 

 

INTERNATIONAL SHIPPING

VIKTORIA & WOODS use DHL Express for all international orders which requires a signature upon delivery.

Once your order is shipped, you will receive a shipping confirmation email with your DHL Express tracking number.

To track your purchase please click here and follow the prompts.

NEW ZEALAND

FREE express shipping to New Zealand for orders over $350 AUD.

$33 AUD worldwide flat rate for orders under $350 AUD.

Delivery timeframe is 1-2 business days.

Australia’s 10% GST is not charged on international orders. This tax will automatically be removed at checkout once your delivery address is complete.

OTHER COUNTRIES

FREE express shipping worldwide for orders over $500 AUD.

$33 AUD worldwide flat rate for orders under $500 AUD.

Delivery timeframe is 2–5 business days depending on your location.

Australia’s 10% GST is not charged on international orders. This tax will automatically be removed at checkout once your delivery address is complete.

PLEASE NOTE: When orders shipped internationally reach their destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates.

Unfortunately, VIKTORIA & WOODS cannot be held responsible for any possible custom duties, foreign taxes or other fees which may be enforced upon arrival. These will remain the responsibility of the customer. Please contact your local customs office for further information.


For any further questions on shipping please email customercare@viktoriaandwoods.com.au