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Free Shipping on all orders over $100.
Worldwide Delivery and same day dispatch.
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HOLIDAY SHIPPING

To receive your purchase by Christmas Day please note the dates below:

  • STANDARD SHIPPING Order by 12PM AEDT Friday the 15tth of December 2017
  • EXPRESS SHIPPING Order by 12PM AEDT Wednesday the 20th of December 2017
  • INTERNATIONAL SHIPPING Order by 12PM AEDT Friday the 15th of December 2017

Please note:

Orders placed after 12pm on Friday the 22nd of December 2017 will not be dispatched until Wednesday the 27th of December 2017.

Orders placed after 12pm on Friday the 29th of December 2017 will not be dispatched until Monday the 8th of January 2018.

Apologies for any inconvenience.

EXTENDED RETURNS POLICY

We have extended our Returns Policy for Christmas 2017. Gift orders placed up until 24th December 2017 are eligible to be exchanged or returned until the 15th January 2018 on full priced items only.

 

AUSTRALIAN SHIPPING

STANDARD SHIPPING

FREE on all Australian orders over $200 AUD

Standard delivery is $10 on all Australian orders under $200.

Delivered within 2 – 5 Business days.

All deliveries must be signed for upon arrival. If you are not present to sign, Australia Post will leave your parcel at the closest Australia Post Office. We unfortunately do not offer an "Authority To Leave" option.

EXPRESS SHIPPING

$15  1 - 2 Business days*

Customers should allow an additional two days for delivery to locations outside of metropolitan areas. To view Australia Post's anticipated delivery time frame for your location please click here.

Orders placed on a weekday will be processed within 24 hours of the next business day.

Orders placed on a weekend will be processed, where possible, the next business day. (in-stock items only). 

Viktoria & Woods advise that you indicate your daytime address for delivery purposes. VIKTORIA & WOODS use Australian Registered Post whereby we can track any purchases easily and in a timely manner. Upon shipment, you will receive a shipment confirmation email with your tracking number.

*Delivery dates supplied by VIKTORIA & WOODS is a best estimate only and VIKTORIA & WOODS will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

      To track your purchase, you can log in to Australia Post
here
    and follow the prompts.

INTERNATIONAL SHIPPING

International orders are charged a flat rate of $33 worldwide

VIKTORIA & WOODS use DHL Express for all international orders and will require a signature upon delivery.

Delivery timeframe 2 – 10 working days depending on your location.

F R E E shipping on all international orders when you spend over $500.

Upon shipment, you will receive a shipment confirmation email with your tracking number.

To track your purchase please click here and follow the prompts.

 

PLEASE NOTE: When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates.

Unfortunately, VIKTORIA & WOODS cannot be held responsible for any possible custom duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. Please contact your local customs office for further information.

For any further questions on shipping please email customercare@viktoriaandwoods.com.au