TERMS & CONDITIONS

Final Sale

Final Sale applies to items that have been marked down to clear.

All items purchased with a further discount on the already marked down price are considered final sale and will not be eligible for return, exchange or online voucher, unless deemed faulty by the company. By purchasing a final sale item you agree that the item cannot be returned. 

Please note final sale terms apply online and at the Viktoria & Woods Outlet only.

We recommend choosing carefully to avoid disappointment and suggest contacting customercare@viktoriaandwoods.com.au for any assistance prior to purchasing.

Applicable credit notes provided will only reflect the purchase price of the item as displayed on the receipt, rather than the original ticket price. To view our full Returns Policy please click here. Note that our change of mind policy does not apply to items purchased in a FINAL SALE price promotion. The offer is not available in conjunction with any other offer. For any queries regarding this offer please call 03 9421 6781 or contact us via email.

Discounts cannot be retrospectively applied to previous orders or used in conjunction with any other offer.

Gift Cards

Viktoria & Woods Gift Cards purchased online, both physical and digital, are valid for 3 years from date of issue and can be redeemed online at viktoriaandwoods.com.au or in any of our V&W boutiques if your e-Gift card has a 4 digit pin. V&W e-Gift Cards cannot be redeemed at David Jones.